The Orbit360 and MARS Service Desks will be closed on the 17th December 2025 for a staff training day. The Service Desks will then close over the Christmas period at 12pm on the 24th December 2025 and then re-open on the 5th January 2026 at 9am. Emails will be checked intermittently throughout the period in case of anything urgent.
A full range of Help & Support is available online including Frequently Asked Questions, user guides and user videos – MARS Help & Support and Orbit360 Frequently Asked Questions
Bydd Desgiau Gwasanaeth Orbit360 ac MARS ar gau ar 17 Rhagfyr 2025 ar gyfer diwrnod hyfforddi staff. Yna bydd y Desgiau Gwasanaeth yn cau dros gyfnod y Nadolig am 12pm ar 24 Rhagfyr 2025 ac yna'n ailagor ar 5 Ionawr 2026 am 9am. Bydd negeseuon e-bost yn cael eu gwirio yn ysbeidiol trwy gydol y cyfnod rhag ofn y bydd unrhyw fater brys.
Mae ystod gyfan o gymorth a chefnogaeth ar gael ar lein yn cynnwys Cwestiynau Cyffredin, canllaw defnyddwyr a fideos defnyddwyr - Cymorth a Chefnogaeth MARS & Cwestiynau Cyffredin Orbit360.